Thursday, August 19, 2010

Clothing Fail

How many of you have tried to buy clothes online? I've never done it, but after seeing so many sellers with their enticing pictures of clothes on Korean models, I decided to give it a try. So I made my order and patiently waited for more than a week. What came next surprised me. Upon inspection of the dress, I found the stitching to be loose and not layered on. There was actually a part wherein the stitching had already gone loose; I don't think it was worth the P800+ I paid for excluding shipping. 

When I tried the dress on, that's when I noticed that there was already a rip in the waistline. It was small, around 1 cm, but the threads around that area was coming loose too, and it seems inevitable that the surrounding areas will unravel too. I contacted the seller I bought it from and asked if I could get a replacement. She told me that she'd contact the supplier and that she'd do her best to get the dress replaced. When she got back to me, she told me that she argued with the supplier but the supplier refused to replace the dress, saying that the damage was small and could be repaired. She offered to refund me the profit she made from the dress, which was P150. I explained to her that having the dress repaired might cost more than P150, because to remove the damage would mean removing that entire area.

She then offered to replace the dress with another style that she had on-hand stocks of. But I could only choose from three styles because those were the only ones left, but I decided not to because of the following reasons: 1.) I didn't really like any of the three 2.) The three dresses were all worth less than what I paid for 3.) She didn't offer to reimburse my shipping.


So, I decided to just take the P150 and use that money to have the dress altered. And there you go, my first time to buy clothing online was a major fail. I don't think I'll be doing this again anytime soon :(


16 comments:

Askmewhats said...

I know!!!! That's why I am quite wary when it comes to buying clothes online, i have so many that I like but I can never click "BUY" because of that part, I am very OC when it comes to inspecting clothing.

Sorry you got a damaged order :(

Renee said...

the only site I buyclothes online is Victoria's secret. but that is because I know their quality from previous in-store experience, and I like this kind of shopping even better - you get clothes that almost none touched, they come straight from a warehouse sealed and tidy

Crystal said...

@nikki, i know, if i don't have it fixed, people around me will notice that tear :(

renee, thank you for your tip :) at least i know that victoria's secret is a good place to shop online :P

Pammy said...

Sorry to hear about that, Crystal. I have bought a couple of clothes online but I never had that experience. And it's better to really see the dress first before buying it.

Crystal said...

pammy, nothing beats seeing them for yourself, i just got so enticed by the pictures!

Lootwagon said...

you know what, there are a lot of times when i get tempted to make a purchase for an outfit online too. but i also have this feeling that if i do, i might regret it.

Crystal said...

well, you never know, your experience might turn out differently. sadly, it was a fail for me :(

DeBi said...

so sad...You bought it from a Philippine Seller? I haven't had any problems pa naman...bought some clothes na in multiply....

...crickette... said...

u know what, i've been wanting to buy from the korean catalogs for so long but i couldn't cus feel ko the models are too skinny. so i don't... now, i will never.

pero i buy clothes online... when i find a good store i keep them in my contacts pero, totoo, sometimes trial and error.

Crystal said...

debi, yup it was from a phil seller, although sabi nya it's never happened before, but regardless, i don't think that the quality of the dress was very good to begin with :P

crickette, some of the sites give measurements so you can see if they fit you. if it's not written you can still ask for it. the dress that i got was free size so it was actually a little big for me. i think i'll stick to mall shopping for a while :P

Miss Krimson said...

wow thats crazy....im always so iffy about buying anything online for these types of reasons.. its sucks that the supplier wouldn't replace it.
Maricela
vividfusion.blogspot.com

Crystal said...

yah, i got a stroke of bad luck :(

Music said...

Poor thing. :( That's why I never buy clothes online, I'm obsessed with inspecting every single details before I buy... :D

Crystal said...

me too, but i just decided to try it once, i don't think i will again :( at least not for a while.

NeuroChiq said...

I'm super OC with clothes or shoes, so I don't have the heart to buy online. Sorry to hear about the damaged dress. =(

Crystal said...

thanks for the sympathy, neurochiq :)

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